Digitcom Canada launched the cloud contact center
CTI forum provided by telax (news on October 27) (compilation/Lao Qin): we are happy to provide our customers with a proven cloud call center solution, said Jeff Wiener, President and CEO of digitcom
Jeff goes on to say that telax is directly integrated into our network (unlike the standard Ott solution), and we can provide a powerful contact center solution with higher sound quality, higher reliability, easier application, and faster and more accurate problem solving. This new product will enable us to continue to unswervingly meet the expectations of our customerstelax is pleased to bring our years of cloud contact center experience to digitcom. Through this unique network solution, digitcom can provide a cloud contact center to improve reliability, more accurate solution time, and higher voice quality. Said Larry Brown, product manager at telax
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